Petzl Privacy Policy

This policy explains how information submitted through this website is handled for business inquiries, technical support, quote requests, distributor routing, and related communication. We collect only the information needed to respond to the request, such as name, business contact details, company, region, program type, and message content.

How information is used

Information is used to answer your inquiry, prepare documentation, route a request to the correct technical or commercial contact, and maintain basic business records. We do not ask for sensitive personal medical data or incident details through the standard inquiry form.

Sharing

When necessary, information may be shared with authorized distributors, technical specialists, or service providers who support the response. Shared information is limited to the business purpose of the inquiry.

Retention and choices

Business inquiry records are retained for as long as reasonably needed for support, compliance, and transaction history. You may request correction or deletion of business contact information by contacting [email protected].